
Like virtually every other institution, the U.S. Consumer Product Safety Commission (CPSC) was profoundly shaped in 2020 by the COVID-19 pandemic. The challenges of a dispersed workforce and operational uncertainty limited the agency’s operations and forced redesign of processes, from virtual Commission meetings to banners on the agency’s website warning consumers that some companies may be unable to provide recall remedies.
Continue Reading Punctuating the Product-Safety Year: A Rush of CPSC Activity at the End of a Largely Inactive 2020